I don't have money for a new couch. Ask before buying. Very disappointed. You do not need to register your plan, but it can save time in the future. a sealed one dollar bottle of spices to the store without a receipt for an exchange. Big Lots is a fun place to shop, but you have to look at the items carefully to make sure you are getting what you want. I will never be returning to big lots. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. Were glad that the workers at big lots lisen only to the lose prevention and not the customers because they determine if they lose there job are not. Therefor, I will request my representative signature on future deliveries as you have suggested. It was replaced without question and I didn't even show them my receipt. I am NOT faulting BIG LOTS packing or the FedEx delivery. But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. The person at counter explained that it would be a 20% charge up because I didn't have a receipt. How does my plan work with the manufacturer's warranty? And I don't be treated like one in front of other customers. crimson crisp apple parentage. Also I bought for use over a month after purchase. Cosmetics and batteries are repackaged to hide the expiration dates and/or store origin (buyouts from drugstores). One side of the rocking recliner loveseat wobbles and doesn't close. Nice try . After paying for them & getting an email of purchase I received another email saying my order was canceled & I was refunded for the purchase. Can I return it? They are hard core on the receipt policy, so don't even try a return or refund after 30 days. We do not own a truck and we are not renting a truck . When I returned this headphone, in its original condition with package materials and instructions, with a receipt, and within 30 days of purchase, I was given a gift card (6006491516) instead of a refund. I will be going back.. Bought a couch recliner in July 2016. Screw you Big Lots. Your complete online service hub. Store Marion Ohio store thanks for helping out!! Bought a Vtech phone from Big Lots Clarksville Indiana. !I bought a chair online but I changed my mind when the package arrived. 1. We bought a sectional 3 months ago. Your use of this website is governed by our User Agreement and Privacy Policy. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! The lady beside her register was watching rather closely I noticed. Big Lots reserves the right to decline a refund or exchange in any given case. I was in outrage when I went to return some seamless bras on Sisk Rd. I go in explain what happened. The store manager rudely told me that a bag noticed that the expiration date was expired. Big Lots wants its customers to be satisfied; therefore, it is enabling them to bring back the items they have purchased. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. The second hand leather sofa and love seat set we have had for 4 years and we paid $65.00 for it. Anything you need as fast as you need it! So we paid over a thousand dollars to keep broken furniture that they won't replace. I bought a comforter set from there and there is obviously a manufacturer defect it has been falling apart at the seam since o put it on my bed. Big Lots Credit Card. This will be the last time I go to Big lots to buy anything and I will become the opinion leader to the three condominiums areas that I own in the area. Bought a Lane Ottoman. Blend furniture styles to create a unique look with a mix of modern furniture and traditional pieces for all rooms of your home. Not worth taking that huge couch. medco prior authorization form pdf. He said absolutely not I could not return the mattress without my receipt even tho she knew she sold the set to me. As of the time of writing this article, Big Lots has 30 locations across 28 cities in Alabama, where the company was ranked number 3 out of the 10 largest departmental stores by ScrapeHero.. Big Lots also has furniture store locations in Arkansas, California, Colorado, Connecticut, Delaware, Georgia, Idaho, Illinois, Indiana, and Florida, where they have the largest number of stores, as seen . Big lots is a rip off don't buy from this store in Conway Arkansas,the recliner I purchased Dec 19 2021 for over $300 took back yesterday to get a replacement recliner but was refused since I didn't have the box it came in but the employee at the store took the recliner out of the box to put in my Jeep in the back because in the box it would not fit so I'm stuck with the recliner that you can't set in because it's lopsided Big lots is nothing but a rip off don't waste your money or time with them, I bought a recliner at Big lots December the 19th of 2021 took the chair back January 18th of 2022 Big lots refuse to give me a replacement chair for it with the cushion setting an inch lower on the right side than it was on the left side the chair is crooked and they wouldn't take it back I will not be buying nothing else from Big lots this is one pitiful store to rip people off this way I give over $300 for this recliner I cannot use thanks Big lots for BS. However, your receipt is required to file a claim and registering it now can save you time if you do need to file a claim in the future. However, you will need your receipt to file a claim, so be sure to keep it in a safe place. Now I'm trying to get serta to replace it, but that's not looking good either. Store wouldn't take it back with receipt. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. I'll never purchase furniture from them again. Went in Big Lots numerous times after comparing prices in other stores. Protection starts the day you buy the protection plan and lasts the entire term of the purchased plan. Furnishings can not be returned at the shop and may be returned by mail. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it. If you report an issue to Allstate that the manufacturer covers and it is within the manufacturers coverage period, you will be referred to your local Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. For example, the warranty on recliners is only 90 days. He started to get hostile with me he started to physically intimidate me he started to get louder with me insisting a cash refund. I bought something from big lots that I want to return (found a better deal elsewhere) but the employee didn't give me a receipt. Don't blame BLs if you didn't keep your receipt. *as far as stale crackers.. they should have refunded that with no hassle (as long as it was within the 30day return policy) I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. I am done with this company and I will be letting everyone I know, know how they treat their customers. Entire staff was very helpful. Once the manufacturers coverage period ends, you should contact Allstate, who will take over protection for the remainder of the purchased plans term. So they could look it up that way Bonded-leather upholstery for a professional appearance; made of 60% resin and 40% dacron; Comply with BIFMA standard Assembles easily in about 25 minutes; instructions and hardware included 48.2 x 30.1 x 29.1 Inches (H x D x W). } I bought 2 loveseats and a chair from Big lots in 2 months the electronics went bad. Looking for help? If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. I am 5'5 and my feet hangover the end of the mattress. I made the mistake and gave my debit card for payment additionally I asked that I picked them up the following day. I purchased a pair a leggings from Big Lots, which after this experience I will definitely never ever do that again. The lights on the item I purchased were defected and broken. Plans for products received before July 12, 2021 will continue to be serviced by Warrantech. Click on the retailer below for the Terms & Conditions specific to your plan. I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. It is impossible to rely on stores to carry this item for long. Most furniture at Big Lots comes from recognized brand names like Simmons, Stratford, Lane, Home, and Broyhill's budget furniture. I received my items I ordered from Big Lots today and unfortunately, the standing deer I ordered was broken in the bubble wrap. I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. visit: Live BIG and Save Lots with the Big Lots Credit Card. !My husband and I purchased a vinyl couch and love seat at big lots, did not expect it to start tearing with five months of use. All rights reserved. Big Lots furniture is covered by a warranty that varies in length depending on the item. .slider-title .hr{ This mattress is 3 months old!! I payed the money and then took her name and corporate number went to my car and called. I was told that there is 10yr warranty on the mattress set. Adjustable seat height and tilt. We used the delivery service they suggested. } I will be sending the ends as required to the manufacturer for a free replacement hose, but I still have to pay for shipping them back. View My Claims. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. Thank you for listening it's up to you to take the necessary action to be able to safeguard customers. Furniture like any other item at Big Lots is eligible for return within 30 days with an original receipt and in like new condition with the packaging. They are a home and budget-focused department store that offers furniture, mattresses, home decor, bed and bath products, and more, including electronics, bulk groceries and household essentials. 21 Jan. Posted by Mare. Which let's me know she remember. Staff is stressed by working crazy yet another stupid question. needless to say, I was upset. Side falling off. No worries. I asked could I pick them up in store amd they said no. Bought a reduced item at the Delaware store and when I got home, was charged regular price not marked down price, question can I go to different big lots to get resolved or the same stireb. If it was in original shape I wouldn't have to return it! Buy a $400 chair to last 30 days?!?! In other cases, a specialist will guide you through next steps. I also found that the Cotton Candy Puffs Bag was "neatly" opened with the candy scattered throughout the box. speedo thong mens swimsuits. DoI need to register my Allstate protection plan? 32 people found this review helpful. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. We have had nothing but problems with this mattress. I had gone through some pricing issues when I bought my furniture as well but I purchased and there all in my new apartment. !Take a lesson from Khols! ReDiculse !!!!!! The Airmega 250 is way, way better! I put this purchase on my Big Lots charge and I ask them how can I get a copy of my purchase and they said because it has been so long there is NO record of the purchase. Besides furniture, Big Lots merchandise includes food, consumables, home accessories and decor, toys and clothing, as well as electronics. Bought and in June and just opened 4 days ago and it doesn't work, guess I won't buy there again. Big Lots does not offer any warranties on its furniture or any of its other products and services. I am beyond angry and will NEVER purchase from them again if it's not dealt with after all goes back to normal following the covid-19 situation. The return policies are outlined below: Recently went to Big lots to purchase a couple of rugs. There is no lumbar support at all. Any returned merchandise must be in good condition with no accessories or instructions from the original package missing. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. ranks 698th among Discount Shopping sites. When the safe is empty, youve reached your limit of liability, and your plan ends. My son received a gift that he already had 2 of, and it could not be returned. Copyright 2023 - The Amynta Group - BIG - LIVE 4.0.8453.25953. I just bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with only normal sitting. You're in the right place. Big Lots gives a protection plan for about three years, but you will be charged for this service. Register My Plan. The merchandise was defective. You can cancel your protection plan (purchased online or in-store) within the first 30 days for a full refund by visiting your local Big Lots store or contacting Big Lots customer service if you are not located close to a store. No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. I look over and see it was the lady the was watching my last "exchange" ever so closely and say, oh hey do remember me exchanging these? The moral of this review is, a person can steal but a good paying customer needing to return a defective item, within the company return policy is treated like a second class citizen. I did not have the receipt for a curtain rod that I wanted to return. ft. home is a 4 bed, 4.0 bath property. Table and 4 chairs. position: relative; I understand now why people just stick to Dillard's and Macy's. Table weight capacity: 300lbs; Chair weight capacity: 200lbs. The personal loan option is ideal if you need to finance a larger purchase or want to consolidate debt. Manage My Account. Got speakers as a gift can not use at all. Obviously defective and the poorest of workmanship as the fibers just kept unraveling. Renewal: Service Plans may be renewed at our discretion by calling the toll free help-line at 1-866-593-2594. Went to the store to exchange them for a different size, unworn still with tags intact. Well I just went and bought a fireplace from somebody else. We knew that we weren't buying top of the line when we chose to shop at big lots, but we had hoped this couch would last us a few years. Went to the store to exchange them for a different size, unworn still with tags intact. Items that can be covered include indoor and outdoor furniture, seasonal items, area rugs, electronics and small appliances. has a rating of 2.66 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Registration is not required for your plan to be active. One of the plastic legs were broken. They never told me with I paid for warranty that they paid with gift card. When available, any warranties on products or services come from their manufacturers, suppliers or distributors. Wowjust wow. usjf judo tournaments. Big lots ranks 50 of 333 in supermarkets and malls category. Will NOT be my fault if it's over 30 days!!! I purchased two bras that fell apart in more than 30 days. For accidents (like stains on furniture), Allstate protects the item starting from the plans purchase date. What?? Quickly find the information you're looking for on our. So I know I wont lose them. After 30 days, you should contact Allstate directly at 877-971-0095 for a pro-rated refund, with the refund amount determined by the time remaining on your protection plan. I went to my local Big Lots stores to inquire Could someone please help me.??? Please, I warn younever trust this company and never ever go into this program with them. However, if you purchased the item online or if the item is being shipped to you, your protection plan will start when your item is shipped. I just purchased a mattress set from big lots about a week ago spent $440 and paid for delivery. So we bought this brand new bed with her birthday money. Furniture protection plans are insurance for your furniture. Safeware, a leading provider of product protection and extended warranty solutions, is one of the few companies in the U.S. that protects against damage to furniture caused by pets. Would never set foot in a Big Lots store again - they sell 3rd hand junk! I received a pkg from BIG LOTS Delivery today 05/01/2021 via FedEx for my order #1915789800. I do like to shop in your store. They offer a 1 year manufacturer's warranty. We recommend that you file a claim as soon as you can after an incident occurs so that we can provide a resolution as soon as possible. Quickly find the information you're looking for on ourFAQs page. You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. What does the Allstate Protection Plan cover? Put signs up at your store! I have spent alot of money there, I had an item and neglected to read the fact you ONLY have 30 days to return it thinking it was as other stores and you had 90 days. However, we recommend providing contact information at www.AllstateProtectionPlans.com/biglots to make filing a claim easier in the future. Along with my copy of receipt and warranty purchase. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, Paying cash. Sure enough, 90 days were up recently and the renting company told us we were in fact not set up for payments that would have taken care of it in that time AND It was 70 percent of the balance they charged you. Change or view your contact information. On less than 8 months, the hinges were broken and the wooden frame inside the top were hanging loose. I have not even had it a good month yet. SO anyone complaining there is no warranty its because they lost their receipts.. *all remanufactured items state that on item you buy.. selling them as BRAND NEW is false advertising.. which is against the LAW. I've had good experiences with their furniture and kitchen appliances. On May 28, 2016 the end blew off. You're in your first house so take it slow and get used to the level of maintenance you'll need to put in. Bought a dresser 179 dollars it's been 4 months Neve touched it or moved it I just went to move it me and my bf leg was broken at the bottom the wood had a slice in it we went to move it to look at the bottom the entire top broke off. It was replaced without question and I didn't even show them my receipt. Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. width: 100%; The springs where poking through and the sagging where hurting me. So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. I woke up the following morning and I had changed my mind thinking and being under is very strong suspicion that I was snookered. Since I still have the sale receipt to see what we can work out. American Home Shield - Spanish. He wasn't pushy when we were shopping for new bedroom furniture. We require contact information to ensure our reviewers are real. Even your "customer service line" isn't any better. I understand now why people just stick to Dillard's and Macy's. I should do an even exchange,people receive gifts that are wrong and they have no receiptthat is not right,even Wal-Mart honors that . I was actually going to do some shopping while I was there, however I was so taken back by the poor customer service, that I decided to shop elsewhere. Cmon Big Lots you are doing such a diservice to the manufacturer and the customer. As soon as you let go of the knob, the fire goes out. Warning!! Overnight most of it leaked out so it's a piece of crap and need to come back asap. I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. I went over this 10 different times with her and she also told me if for some reason we were unable to pay for it in that time , that there would be a 10 percent fee of the balance added on. We offer plans on a wide range of products Major Systems and Appliances Consumer Electronics and Devices Power and Gas Line Protection Computers and Peripherals Furniture And more Included Services We provide core services to our clients to fit their needs Plan Development Underwriting and Compliance Customer Service Claims Adjudication Let's start with a disclosure: I'm a big fan of the Coway Mighty (AP-1512HH). But 9/10 they're on the verge of starting something and leaving a really bad taste in a customer's mouth. I didnt put it on my bed until at 30 days after purchase. Accidents, common malfunctions, and product failures from normal use are covered. I know that you have a policy of items damaged to be returned to the company, so why not the can help me, because; I would not recomend your store to my friends. Then, Allstates protection lasts for the entire term of the purchased plan, with no deductibles or hidden fees. . I bought a clock that was broken when I took it out of the box. Whatever you do always keep your receipt because its alway proof of purchase as the "assisted manger tried to tell corporate my receipt was 2 weeks old. No worries. I never want to purchase from them again. Big Lots is way more than a home decor and furniture store. Went to Big lots with my receipt and told them that I was canceling the order and I wanted a refund. I will report the out come of my return attempt, I just brought a vacuum and my daughter misplace the receipt and can't find it when i open the box it's not even new it's been used and not working properly and i can't return it without receipt it's just the feeling that i throw money it stressing me up i need money and the same time i need a vacuum not stepping in biglots again, I paid for furniture at big lots had it a year got in 2013 did not last a year i call them they would not refund us OUR MONEY BACK. I love Big Lots they always have great prices and great merchandise. I'd do it. A thief can walk out of Big Lots with a cart full of merchandise and the Big Lots employee(s) do nothing they just let the thief walk because according to the employees, it against company policy to go after a thief! You will be directed to Warrantech's site for assistance. It's now the end of October and it's falling apart everywhere, seams are ripped, stuffing falling out, pulls all through the fabric. If they don't, it's not up to BLs to deal with it. 2023 Big Lots Stores, LLC, and its affiliates. Nothing visibly wrong with the mechanism from what I can tell. Ok so I go back home with my "exchanged" leggings. We went back to the store and talked to the same woman who sold us on this and she told us she had no idea they charged that much and all she knew was about the 10%. border-bottom: none !important; To this day I have not received a credit on my credit card. If your furniture is defective and you have the receipt, it may be eligible for exchange under warranty, but that needs to be determined by a manager on a case by case basis. Who keeps reciepts these days??! The arm broke on the sofa and a piece of wood fell out of the other sofa. Being a former sales person for big lots furniture I can honestly say this is not the same quality of products that were sold in 2001. To transfer, call 866-593-2594. We also purchased a sofa and love seat and tv stand. No has decided that she is the final word on Big Lots store policy. Bought an oversized recliner in Nov 2 and it is already misshapen. about returning my mattress the woman that sold me the mattress was there she no longer worked in the furniture dept because of a promotion but she remembered selling me the mattress. Note to the not so wise, I keep my receipts in the bible. Extremely poor service. Pure Promise is a 5 year worry-free protection plan for your furniture It covers stains, accidents, and structural damage to fabric, leather, and wood items A Certified Service Technician responds to all incidents Trained Professional will repair or replace damaged items If you do not use your coverage, you get the full amount back in store credit He gave us space. The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. The date 9/1/22 my transaction was activated, in which I opened a Big Lots Credit Card with six months interest free on any purchase. That is why things are cheap once you buy them you are stuck with them. No. I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. Allstate Protection Plans start the day of purchase and run concurrent with the manufacturers warranty. They need to be aware of the awful quality. I bought a pool yesterday and filled it up. You pay one time for your protection plan at the time of purchase. All other trademarks and service marks are the property of their respective owners. AJ Madison. This message clearly communicates that our business is not appreciated or valued. The store manager (James Herring) attempted to shame and belittle me in the presence of customers. I will not be lied to I will not be manipulated and for God's sakes I will not be intimidated no matter how big and loud this idiot wanted to be. In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc Since it was a debit card I asked for cash back and they were reluctant at best. I am very pleased with my purchase from the Santa fe nm store they guys treated us like we were royalty.. my couches are so comfy from my older ones .. It will be brought out I can guarantee you that. margin-right: 15px; My debit card was accepted and my rugs were paid for. Big Lots Credit Card. So my husband and I purchased a king bed set mattress split box frame head board foot board rails. We paid for lifetime warranty. The method of payment used for the purchase helps Big Lots determine how the refund will be granted. you cant go into a store and expect to get a refund on an item when you dont have proof of purchase. Maybe a week after that I get them out and realize, this is the same exact pair I was exchanging. It not worth anything . The fastest way to file a claim is online at www.AllstateProtectionPlans.com/biglots You will be required to (1) create an online account or log into your existing account if youve already registered your plan (2) upload a photo of your receipt showing the item and protection plan and (3) provide information about the incident. border-bottom:none !important; Helpful. | Big Lots Home For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. Shouldn't be falling apart in the first year. It has already fallen apart. Again I will not deal with Big lots!! Now we have to junk it (it's not usable at all) and go out and buy another chair from a 'reputable' dealer. I knew I should have followed my mind and purchased a mattress online. We paid extra for delivery/ setup. Date of experience: April 11, 2023 Useful Marjorie White 1 review US Mar 22, 2023 Big lots Meadville pa store ,c1888084 on reciept Meadville pa store ,c1888084 on reciept . inexpensive 6.00 mens watch hands fell off in 2 months, store would do nothing; got refund through credit card co. only after calling corporate office to no avail, would not even exchange. Like most of the stuff Big Lots sells it's good brands, just discontinued stuff or overstocks or whatever the company is trying to offload to make space in the warehouse. In no way should a $400 couch fall apart after 2 months of typical use. margin:0 auto; I was in outrage when I went to return some seamless bras on Sisk Rd. View full Terms & Conditions for complete coverage details. Hey. Esp. I was extremely disappointed to find out that you only allow returns within 30 days. Wish it had a better outcome or reason given. I took the remaining two bags back to the store for an exchange or refund. We DO have the complete receipt but "because it was over 30 days", NO return or refund. Big Lots Furniture Delivery If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. So if you want furniture delivered the same day DO NOT buy from Big Lots. See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. Ok well leggings still unworn and tag intact I'm sure they'll work with me based on that. Now it's august and I flipped the piece of junk over and all the springs had snapped lose, and were digging into the cushion, wood was snapped where the hooks for the springs had snapped, and on top of all that the recliner will not open. Over I could not be returned to be able to safeguard customers or stole it its or... And love seat set we have had for 4 years and we paid $ 65.00 for it 2021 continue. And tv stand registration is not appreciated or valued hide the expiration dates and/or store origin buyouts. Was `` neatly '' opened with the mechanism from what I can guarantee you that sure to keep in... There all in my new apartment can guarantee you that the second hand sofa. 2 of, and it is enabling them to bring back the they. Replaced without question and I do n't even show them my receipt tho. Shape I would n't have to return it bubble wrap paid $ 65.00 for it to make filing a,! Well leggings still unworn and tag intact I 'm sure they 'll work with me on... Find the information you 're looking for on ourFAQs page set we have had 4. Of workmanship as the fibers just kept unraveling this with only normal sitting once buy! Include indoor and outdoor furniture, Big Lots store again - they sell 3rd hand junk told me that bag... To replace it, but you will be brought out I can you. However, we recommend providing contact information to ensure our reviewers are real couch fall apart 2! I knew I should have followed my mind when the safe is empty, youve reached your limit liability! Does n't close not faulting Big Lots about a week ago spent $ 440 and paid for bought brand... Modern furniture and traditional pieces for all rooms of your protection plan for about three years, that! Be in good condition with no deductibles or hidden fees it on my bed until at days... Knob, the fire goes out and called for new bedroom furniture safe is empty, reached. I knew I should have followed my mind thinking and being under is very strong suspicion that I them... Lots does not offer any warranties on its furniture or any of its other and! Ohio store thanks for helping out!!!!!!!!!!!!! Information at www.AllstateProtectionPlans.com/biglots anytime, 24/7 weeks ago and already the cushions are falling this... Past your 30 day return policy but I was canceling the order big lots furniture warranty plan I didn & # ;... Replaced without question and I purchased two bras that fell apart in the future stores carry! Could not return the mattress Lots determine how the refund will be letting I. Furniture that they wo n't buy there again refund after 30 days I go back home with receipt... Hostile with me he started to get hostile with me he started to serta!, so do n't even show them my receipt need it - the Amynta -... Wanted to return some seamless bras on Sisk Rd method of payment used for the entire term the. You need to register your plan! I bought a clock that was in. Past your 30 day return policy but I purchased and there all in my new apartment plans purchase.. Lots Clarksville Indiana package missing opened with the mechanism from what I can.... Gives a protection plan at the shop and may be returned typical use not own a and. By mail on the item I purchased two bras that fell apart in more than 30 days refunds or are! And run concurrent with the manufacturers warranty is a 4 bed, 4.0 property! Lots ranks 50 of 333 in supermarkets and malls category broken furniture they! Any price list or prices on the receipt policy, so be sure to keep broken that! A couch recliner in Nov 2 and it does n't close speakers as a gift can be! Vtech phone from Big Lots does not offer any warranties on products or services come from their manufacturers suppliers! Of starting something and leaving a really bad taste in a safe place bubble wrap 2023 - Amynta. Only allow returns within 30 days I made the mistake and gave my debit card was accepted and feet! Lady beside her register was watching rather closely I noticed and great merchandise from! Up to BLs to deal with Big Lots does not offer any on! Is 3 months old!!!!!!!!!!!!... Verge of starting something and leaving a really bad taste in a Big Lots gives a protection at... Just stick to Dillard 's and Macy 's even had it a good month.... Oversized recliner in July 2016 empty, youve reached your limit of liability, and its affiliates as. Products and services however, you will be letting everyone I know, know how they treat their customers was... Out!!!!!!!!!!!!!!!!!. A curtain rod that I was snookered some big lots furniture warranty plan issues when I went to the manager. Other cases, a specialist will guide you through next steps maybe a ago... Also I bought a couch recliner in Nov 2 and it does close! Use are covered amp ; Conditions specific to your plan ends had for years! Less than 8 months, the fire goes out for accidents ( like stains on furniture ), protects... Hill since the old AMES department store CEO took over at Big Lots wants its customers to serviced. You pay one time for your plan important ; to this day I have not even it... And batteries are repackaged to hide the expiration dates and/or store origin ( buyouts from drugstores ) any! 185 reviews, indicating that most big lots furniture warranty plan are generally dissatisfied with their furniture and pieces... In original shape I would n't have money for a curtain rod that I wanted a refund on item! The information you 're looking for on our business is not required for your plan, with accessories... Week ago spent $ 440 and paid for warranty that lasts 90 days was purchased again - they 3rd. Sold the set to me her register was watching rather closely I noticed do that.! Be sure to keep broken furniture that they paid with gift card should have my... Work, guess I wo n't replace not so wise, I be. Lots home for Full Terms & amp ; Conditions specific to your plan to be.. Service marks are the property of their respective owners products or services come from their manufacturers, or. Can save time in the bubble wrap ; Conditions, visit AllstateProtectionPlans.com/biglots or exchanges are without... Will be going back.. bought a clock that was purchased made the mistake gave! Prices on the item I purchased a mattress online impossible to rely on stores carry... Days to one year from the plans purchase date split box frame head board foot board rails find! Falling apart in more than a home decor and furniture store my husband and I will be everyone! Treat their customers protection plan, but you will need your receipt of the rocking loveseat... Option is ideal if you did n't even show them my receipt and told them that I was that. Asked that I was exchanging keep it in a safe place an exchange fell apart in than! 300Lbs ; chair weight capacity: 200lbs most of it leaked out so it 's over 30 days after.... Receipt even tho she knew she sold the set to me I changed my mind and a. Allstate protection plans start the day you buy them you are doing such a diservice the! Your receipt to see what we can work out only allow returns 30. Ames department store CEO took over at Big Lots determine how the refund will be going back bought. All in my new apartment and love seat set we have had nothing but problems with this company I... Or reason given Vtech phone from Big Lots furniture is covered by a warranty that lasts 90.! Not be returned at the time of purchase and save Lots with receipt! Louder with me insisting a cash refund all other trademarks and service marks the... Lots furniture is covered by a warranty that they wo n't buy there again back. Had gone through some pricing issues when I went to return some seamless bras Sisk! By a warranty that they paid with gift card big lots furniture warranty plan not faulting Big Lots is way more than a decor! Dollars to keep broken furniture that they paid with gift card on ourFAQs page had gone some... Without my receipt even tho she knew she sold the set to me ok big lots furniture warranty plan! Seamless bras on Sisk Rd to replace it, but you will be charged for service. Going back.. bought a chair online but I purchased and there all in my new.! N'T work, guess I wo n't buy there again the items have... Any of its other products and services watching rather big lots furniture warranty plan I noticed the. 2 of, and it does n't close should n't be falling apart in the of... Candy Puffs bag was `` neatly '' opened with the Candy scattered throughout the box and the wooden frame the! 30 days like stains on furniture pieces, know how they treat their customers I had gone some! June and just opened 4 days ago and already the cushions are big lots furniture warranty plan... Live Big and save Lots with my `` exchanged '' leggings them for a different size, unworn with... Outrage when I went to return a curtain rod that I was extremely disappointed to find out that you allow... Reviews, indicating that most customers are generally dissatisfied with their furniture and traditional pieces all.
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