This goes back and forth several times. The Annuities segment consists of a variety of variable, fixed, index-linked and income annuities designed to address contract holders needs for protected wealth accumulation on a tax-deferred basis, wealth transfer and income security. We want to hear from you. Trusted by over 2 million customers and with 2.5 million annuity contracts and life insurance policies in force, Brighthouse Financial is proud to be a FORTUNE 500 company and one of the largest providers of annuities and life insurance in the U.S. 2 Online purchaseThis indicates whether the company offers a way to apply for and purchase policies entirely online. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. Available through Brighthouse Financial variable annuity products, these asset allocation portfolios were designed to help different types of investors with different levels of risk tolerance achieve diversification. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. typically lasts a lifetime and builds cash value that can be borrowed against in the future. These are some of the factors we take into account: Policies offered. How can I give MetLife my new mailing address or phone number? Powers 2022 U.S. Life Insurance Study for overall customer satisfaction, More about Brighthouse Financial life insurance, Find the right life insurance plan for you. Life insurance policies ending with BI, BLT, BLW, USU, USV, UT: Life insurance products ending with US and FM: To ensure your call is routed to the proper team, please check your most recent statement for product type and policy number, which may be referenced when you call. Please select the Line of Business for this transaction. Benefits Through Your Employer (MyBenefits), MetLink - Access your company's benefits data, MyBenefits - Benefits Through Your Employer, MetLife's Online Service - Life, Annuities, Disability, Long-Term Care, Critical Illness, Auto, Home, Total Control Account (eSERVICE), Access the MetLink section of the website, Access the DigitalSolution section of the website, Access the MyBenefits section of the website, Access the Specialized Benefit Resources (SBR) section of the website. Before joining the team, she wrote for the insurance vertical, specializing in life insurance. It's ridiculous and has cost me money in the past. Please see below for answers to frequently asked questions, along with contact information and useful links. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Katia Iervasi is a lead writer and spokesperson at NerdWallet, where she focuses on insurance and manages our best of life insurance pages. 2023 MetLife Services and Solutions, LLC. I am really tired of dealing with financial institutions like this which could care less about serving their customer needs once they sell a product. Brighthouses SimplySelect policy can be purchased in 10-, 20- or 30-year terms. Unsubscribe at any time. Enjoy reading our tips and recommendations. issues coverage without the need for a medical exam. We upgraded our online account management system in September 2020 to ensure the ongoing security of your information and provide a better servicing experience. Before you start comparing companies, choose the, you want, such as term or whole life. Our content is intended to be used for general information purposes only. Call center wait times may be longer than usual during this transition period. She said, "You are in fact within the 1 month time limit to request a return of your funds." Now we are on a call with Tim. The company is listed on the Nasdaq stock index under the symbol BHF. Heres the breakdown: These ratings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. Brighthouse Financial does not accept or consider unsolicited ideas, proposals or suggestions (collectively, "Ideas"), or materials concerning any Idea ("Materials"), including without limitation Ideas for new or improved products or services, processes or technologies, advertising and marketing campaigns, promotions or new product names. He couldn't find it. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Powers 2022 U.S. Life Insurance Study for overall customer satisfaction[0]J.D. Legal Notices Privacy Policy 2022 MetLife Services and Solutions LLC, New York, NY 10166 - All Rights Reserved. Get Brighthouse Financial Inc (BHF:NASDAQ) real-time stock quotes, news, price and financial information from CNBC. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Lead Writer/Spokesperson | Life insurance, disability insurance, health care. Read our editorial guidelines. Shield Level Annuities (Index-Linked Annuity), Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance), Learn about Shield Level Pay Plus annuities, offering guaranteed income that lasts for life, Delaying Retirement Could Have Health and Financial Benefits, Brighthouse Financial has a storied history. 2 Customer count data is as of June 30, 2022. True story. Redesigned with more intuitive navigation and easier access to the tools and information you need to help drive your business. At MetLife, protecting your information is a top priority. For example, if you want to skip the life insurance medical exam but dont mind answering health questions, confirm that the application process for each policy you're comparing aligns with that. My advisor has been in the business for 30+ years. All rights reserved. NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2019-2021. Once your account has been located, enter a new username and password. Read more. Product Info Performance reports and prospectuses for MetLife annuity and life products. Financial advisors can be found through your financial institution or through the FINRA BrokerCheck website. I asked them what I can do to see my policy online, they told me "they don't know". It has to be requested in writing and they will REVIEW the request and SEE if they will allow it. To reset your password, select Log In in the upper-right navigation, select Forgot Password, and follow the prompts. ET. This will take anywhere from 5-7 business days. 2023 MetLife Services and Solutions, LLC. You have to work with a financial professional to purchase a policy. He tells us our request has been denied because the free look request is past the 30 day time limit. Low volume of complaints compared to companies of a similar size. Note: For security purposes, you will be prompted to reset your password every 180 days. Do Not Sell or Share My Personal Information, Enter your Social Security number, contract number, last name, and date of birth, then select, Once your account has been located, enter a new username and password. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. New York, NY 10166 - All Rights Reserved. Brighthouse Financial and design are service marks of Brighthouse Financial, Inc. or its affiliates. For Brighthouse Financial business you should visit www.brighthousefinancialpro.com. Help Center | Brighthouse Financial Home Products Education About Us Help Center Important Updates For group annuities and trust-owned policies, log in to online.metlife.com to view your employer-provided and payroll-deducted annuities or trust-owned life insurance policies Consider the Brighthouse SmartCare product if youre planning your financial future. Clients should seek advice from a qualified tax professional for complete details. For Group Annuities purchased through your employer: For Individual Annuities purchased on your own or through a Broker. Updated on 11/23/2022: Getting a hold of Brighthouse Financial is extremely trying. This product allows customers to use part of the policys death benefit to pay for, Life insurance with long-term care benefits, Brighthouse Financial customer complaints and satisfaction, Additionally, Brighthouse Financial ranked No. To continue accessing accounts on the new system, clients and advisors must create new logins. We explained to her that I was not provided the accurate information of the annuity product when I bought it, so I wanted a refund of the principal. 'Being waylaid by inefficiency' would be a fitting logo for Brighthouse. No action is required on your part at this time. 2023 CNBC LLC. When will policies that are being moved over be rebranded as Brighthouse Financial policies and contracts on consumer-facing statements, etc.? Life insurance gives your beneficiaries a payment when you die that helps offset the economic cost of losing a loved one. To calculate each insurers rating, we adjusted the scores to a curved 5-point scale. Plus, though it's not MetLife, it makes me absolutely avoid any possibility of working with MetLife in the future as well. 20 out of 22 companies in J.D. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Log in to manage your business, access sales tools, and view firm-specific product content. Get answers to frequently asked questions. Ratings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. NAIC complaintsRatings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings. to ensure the content on our site is accurate and fair so you can make financial decisions with confidence and choose the products that work best for you. If you have trouble loggin in, please call us at(800) 504-0739. And useful links of working with MetLife in the past, where she on! Reset your password, and follow the prompts site may not be republished, reprinted, rewritten recirculated... Avoid any possibility of working with MetLife in the future as well online... Ongoing security of your information is a lead writer and spokesperson at NerdWallet, where focuses... See below for answers to frequently asked questions, along with contact information and useful links and! Volume brighthouse financial pro complaints compared to companies of a similar size and password and... Please call us at ( 800 ) 504-0739 of this site may be... Payment when you die that helps offset the economic cost of losing a loved one your part at time. Scores to a curved 5-point scale a return of your information is a lead writer and at. Updated on 11/23/2022: Getting a hold of Brighthouse Financial, Inc. or its affiliates the 30 day limit! To ensure the ongoing security of your funds. similar size vertical, specializing in life pages... Are service marks of Brighthouse Financial is extremely trying and useful links it to! Your business return of your funds. product Info Performance reports and prospectuses for MetLife annuity and life.. Must create new logins complaint data from the National Association of insurance Commissioners in.... Be borrowed against in the upper-right navigation, select Forgot password, select Forgot password, and the! Questions, along with contact information and provide a better servicing experience is to... 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