The location is adjacent to downtown, so many restaurants within easy walking distance. Air conditioners that did it overlooked the city and was centrally located. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. All products are independently selected by our writers and editors. We work hard to ensure that all our guests are able to get a room at the arrival time even if before our 4pm arrival time. Contributions should be appropriate for a global audience. I had reservations Feb 23-26. Select rooms & suites offer high floors and sweeping mountain views. I am thrilled that Suzanne was able to exceed your expectations. Overview Gallery Accommodations Restaurants & Bars Experiences Meetings & Weddings. Our goal is obviously to ensure that none of our guests have to wait so I am very sorry this issue inconvenienced you. Drive to Woodfin St (.02 miles) o have a side room for people to sit and enjoy the bar. Another seating Once again, thank you for staying with us and sharing your feedback and we look forward to the honor of serving you again when next in Asheville. For 30 yearsCultivating Connections between People and Plantsamid a 434-acre public garden, The North Carolina Arboretum is located within the Bent Creek Experimental Forest just south of Asheville and adjacent to the Blue Ridge Parkway at Milepost 393. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Only a customer who booked through Booking.com and stayed at a specific property can write a review. It was great to be a loyal elite customer, in mountainous Asheville, paying $300 a night, to look right onto the parking lot. Renaissance Asheville If your room was ready, you should absolutely have been called and I am very sorry for this. Best Neville Erasmus General Manager. Hotel is a mid-range chain hotel conveniently located in downtown Asheville, near shops You can only leave a review within 28 days after check-out. We went as a family to Asheville and enjoyed our stay in the hotel. Cozy up after a long day in our renovated Presidential Suite living room. Select rooms & suites offer high floors and sweeping mountain views. Dear M246BZcarolr Thank you for staying with us and making us aware of this situation. us very curtly - not very friendly at all. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year-round. Experience all that Asheville has to offer while staying at the Renaissance Asheville. What are the top places in Asheville city centre? Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. 60' indoor pool, fitness room, jacuzzi, 278 . Its breakfast certainly should have been included. Iron The guests can take advantage of a shared lounge, a bar and entertainment facilities. Enjoy a full, hot breakfast buffet, daily. The smoke-free facility has a beautiful interior, creating a fabulous setting for enjoying the premier musicians who perform here. The hotel attracts a mix of business and leisure travelers. Copyright 2000-2023 Cvent, Inc. All rights reserved. EXCLUSIVE AMENITIES. Connecting you with locals and experiences deeply rooted in the neighborhood. Renaissance downtown Asheville feels like you're in a small, quaint mountain town, when your actually steps away from the buzz of downtown shopping, entertainment and dining. more. Guests will also appreciate proximity to Black Mountain College Museum and Arts Center, which is 250 metres away. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. 9.6 This 92,000 square-foot complex boasts museums, performance spaces, courtyards, exhibition and lobby galleries, as well as a permanent exhibit Here is the Square which traces the story of Asheville from its earliest days. The lobby at the Renaissance Providing the very best experience is always our goal. Select rooms & suites offer high floors and sweeping mountain views. |. If we find any, we delete them and, if necessary, take action against whoever is responsible. Would not recommend, Dear Lori Thank you for staying with us and sharing your feedback with us. The location is fabulous, with lots of restaurants nearby. The rooms have a marble bathroom. Good place to stay in downtown Ashville, N.C. Dear CorrineA804 Thank you very much indeed for staying at the Renaissance Asheville Hotel and sharing your experience. LOL. The list goes on, so decide for yourself whether the good outweighs the bad. Dear 854russelj Thank you so very much for staying at the Renaissance Asheville Hotel and leaving this review. Yes, dry cleaning and laundry service are offered to guests. Would definitely stay here again, Dear TexasRobert Thank you so much for staying at the Renaissance Asheville Hotel and sharing this experience with us. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Renaissance was unwilling to understand our situation and still wanted to charge us 80% of the rooms we had blocked. Our guests really loved this hotel since it was within walking distance to downtown Asheville. with big windows, lounge chairs, potted plants, and tables. See photos and read reviews for the Renaissance Asheville Downtown Hotel rooms in NC. While the rooms are perfectly fine, the amenities are notably better: There are an indoor pool and hot tub, a modern 24-hour fitness center, a farm-to-table restaurant, Four Points by Sheraton Asheville Downtown, Convenient downtown location near restaurants and shops, Indoor pool and hot tub with lounge chairs, Pet-friendly (for a fee, which includes a donation to the Asheville Humane Society), Bathrooms are tiny and some could use fresh grout. Each area flaunts a sophisticated aesthetic with dynamic and lavish furniture. Reservations were wrong at check in-reservations that i made and know that i gave the correct information to them. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Best Neville Erasmus General Manager, Our family stayed during the Dec 2022 Polar Vortex, with -19 degree windchill temperature, but Suzanne warmed the, Dear897vickier Thank you so much for staying with us and I am so sorry that you were with us during the crazy weather we had which for the most part crippled all of Asheville. Every detail was very good, including staff and cleanliness, I liked how clean the hotel was. The key on the app doesn't work and if you have a car you still have to get a card. rattan furniture where guests can relax under a glass roof. Which popular attractions are close to Renaissance Asheville Downtown Hotel? $249.00. Dear897vickier Thank you so much for staying with us and I am so sorry that you were with us during the crazy weather we had which for the most part crippled all of Asheville. Tea/Coffee maker The Renaissance Asheville is helping to keep the honeybee population thriving. Link to Renaissance downtown Asheville info: https://expedia.com/affiliate/ZqCpKDnThings to do in Asheville: https://expedia.com/affiliate/7AhFrE9Renaissance downtown Asheville feels like youre in a small, quaint mountain town, when your actually steps away from the buzz of downtown shopping, entertainment and dining. After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. AAA tried to contact them again and got nowhere. Experience the VIP treatment with a beautifully decorated and spacious Presidential Suite. During times of uncertainty, we recommend booking an option with free cancellation. I am delighted to learn that Sharon was able to take excellent care of your reservations. Digital Check-In. With multiple rooms to choose from, nearlyweds are able to select the spaces that suit their needs. We had really hoped we would have been able to settle this matter outside the social media realm, but it seems like it is the only we can be taken seriously. So, my husband sat in the lobby (I had to take the car for the afternoon), and waited quietly from noon to 2:30 within view of the front desk. Enjoy views of the Great Smoky Mountains from our Top of the Plaza Ballroom. With a total of 13 event spaces, Renaissance Asheville Hotel offers nearly 23,000 square feet of options for your wedding, to suit whatever your taste may be. The Parkway incorporates numerous campgrounds, picnic areas and trails. We were there to surprise and celebrate our young couples engagement and Suzanne created an impromptu champagne party in a sitting area of the lobby. I apologize for not having the restaurant open for lunch, but just as a note for future and the TripAdvisor community, we do have a large Grab and Go Amenity and are currently working on opening a Grab and Go "Market" that will offer a very large selection of drinks, meals and other snacks etc. At 2:30, when my husband saw people checking in and getting their room keys, he went to the desk to ask Maraldo if our room was ready. Visa, Enjoy this property tour along with a tour of a 2 queen room, one of the best hotels in Downtown Asheville, NC! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Located in Downtown Asheville district, Renaissance Asheville Hotel is next-door to Pack Square Park and a 10-minute drive from Biltmore Estate and Winery. 1996 2023 Marriott International, Inc. All rights reserved. Yes, our guests may take advantage of free Wi-Fi throughout the property. The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. Unbeatable location, extremely helpful staff, free of charge breakfast, fast wi-fi. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. They wanted to use the money we would pay to cancel to advertise and get their rooms booked. Does Renaissance Asheville Downtown Hotel offer any business services? Larger Guest room, 2 Queen(s), Corner room, Smoky Mtn View 1 King Bed, Guest room, 1 King, Mountain view, High floor, 1 Bedroom Presidential Suite, 1 King, High floor. The staff was friendly. I can assure you if we promised to do something we will. At Renaissance Asheville Downtown Hotel, you'll be within a 10-minute drive of Biltmore Estate. The hotel agreed to cancel with no charge - then charged me for the first night. We went to get a quick bite and she called shortly after to let us know that one room was ready. ft. of event space with full-service on-site catering and professional banquet staff. Our family stayed during the Dec 2022 Polar Vortex, with -19 degree windchill temperature, but Suzanne warmed the room with her friendly and helpful personality! Among the various rooms are large banquet halls, outdoor patios, and lounge spaces. Named Americas Favorite Drive, the Parkway offers: When I got to the counter, Bryce told me that the rooms were not ready as I was early. Guests at the Renaissance Asheville can keep up with their fitness routine in the on-site fitness center. I was told I would be put in the front of the line of the wait-list (I'm a Silver Elite Bonvoy member as well). We liked to be here, its stuff and location. Our accessible bathroom with Roll-In Shower. Buncombe County Courthouse is minutes away. Flat-screen TV Plenty of supplies in the room : WiFi, terrace and sound-proofed windows. Renaissance Asheville Downtown Hotel rooms include a sitting area with a flat-screen TV. Thank you again and we hope to have the opportunity to serve you again soon. We walked down Broadway and explored Nashville. I came back at 4 to check back in, and a different person was at the desk and she asked me "Did you get a text your room was ready?" She was extremely helpful! 9.2 +45 photos View Pets allowed The different areas are also accompanied by large windows with sweeping views of the surrounding mountains and forest. They have a small bar in the lobby. Taxes and fees that are shown are estimates only. yellow-and-white-striped accent walls and patterned carpeting. They really need to check that out. Once again, thank you for staying with us and sharing your feedback and we look forward to the honor of serving you again when next in Asheville. And it also had spectacular view. We had to cancel a room block because of an unfortunate circumstance which forced us to move our whole wedding to another city. Two girls (12,13) and son is 14. For the discriminating traveler, we offer five suites with separate bedroom and sitting area. I am delighted to learn that Bryce was able to take personal care of you and ensure that you received your room swiftly. The property includes 278 rooms with climate control, tea and coffee making facilities, and Wi-Fi. $399.00, $149.00 Poor customer service. Our hot tub is currently down for maintenance, but our indoor saline pool is still available! Along with our vast array of amenities and services our ideal location offers your guests to be steps away from the restaurants, shops and craft breweries that define downtown Asheville. Take a tour of Asheville- it's the perfect way to see the city! Is there a, Holly, I have seen photos of the bathroom with the faces behind the toilet. The property reserves the right to pre-authorize credit cards before arrival. Private Bathroom Only hotel in Asheville equipped with an indoor pool of this size. The hotel offers room service. Tea/Coffee maker The hotels 277 rooms are contemporary, if chain-like and a bit small with tight bathrooms. This past week we did have a significant number of Titanium and Ambassador Elite members arriving before noon, who we do prioritize based on their status. How far is the city centre located from the hotel? In addition to an Eastern National bookstore and Blue Ridge Parkway information desk, the center houses three galleries, a library and the Guilds oldest craft shop. As of June '22 the hotel has expanded the WiFi bandwidth to accommodate any hybrid format. Guests of the hotel can relax by the indoor pool. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. This may have caused somewhat of a delay, and I am very sorry that this impacted you. The perfect combination for a relaxing evening is a cocktail on our patio. Walk to dow What are good places to eat near the property? i liked a modern decor and stylish furniture. Our inviting lobby lounge sets the stage for an exciting and vibrant visit to Asheville. Please accept my most humble apologies for the delay upon arrival. There are more places to choose from in the, renaissance asheville, asheville renaissance, Frequently Asked Questions about Renaissance Asheville Downtown Hotel. The hotel is set in Downtown Asheville district, in vicinity of Woolworth Walk. The Underground Cafe With DoughP Doughnuts, #1 in Boutique Hotels in Downtown Asheville, Asheville, #3 in Boutique Hotels in Asheville near Asheville Museum of Science, Four points by sheraton asheville downtown, Grand bohemian hotel asheville, autograph collection. headboards and framed artwork add some character; suites have separate sitting areas with couches and chairs. They even serve delicious breakfasts, which guests can enjoy when they wake up the day after a full night of celebrating. Knoxville, Tennessee 23 15 Parking is now pay to park even for hotel guests Review of Renaissance Asheville Downtown Hotel Reviewed May 28, 2021 via mobile Wow the pandemic has really made this hotel squeeze every penny they can out of you. Comfortable bed, huge bathroom and air conditioning and hairdryer in the room. JCB, Our 20,000 sq.ft. Private Bathroom Thank you again and we hope to have the opportunity to serve you again soon. If you dont book a flexible rate, you may not be entitled to a refund. Children 12 and above are considered adults at this property. . Our event planners will work with you every step of the way to ensure your next event is a success! Which room amenities are available at Renaissance Asheville Downtown Hotel? Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Nice full service hotel. We look forward to welcoming you to the Renaissance Asheville Downtown Hotel. A sincere thank you for a hotel that goes "Above and Beyond" expectations. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. Renaissance Asheville Hotel contains 13 event rooms that can be used for ceremonies and receptions. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Best Neville Erasmus General Manager, Worst experience ever. also, the property was 2 miles away from river arts district. I paid for a high floor with mountain view. She then tells me my room wasn't ready yet. The hotel is one of he few located right in downtown Asheville, and is next to Our hands are now tied and are forced to keep the room block so the Renaissance can't profit from our loss. Please see our partners for more details. Best Neville Erasmus General Manager. The only nice thing about this hotel was the location and the view. Best Neville Erasmus General Manager. If you're traveling for work, we'll sort the most popular I appreciate you. What interesting sites can I visit not far from the property? Zuzanne is one of our superstar team members. Not too far from the airport. Best Neville Erasmus General Manager, A Mixed Bag Experience But Great Location. Sit around a table and get to know one another or play a fun game of cards. Renaissance Nashville Hotel 611 Commerce Street, Nashville, TN 37203, United States of America - Excellent location - show map Excellent 1,106 reviews We enjoyed our veiw from our room and the location was amazing. Renaissance Asheville Downtown Hotel rooms include a sitting area with a flat-screen TV. See more questions & answers about this hotel from the Tripadvisor community. Sip on a refreshing cocktail or an ice-cold craft beer at the Patio Bar. Vibrant visit to Asheville to Asheville very friendly at all to exceed expectations... Exciting and vibrant visit to Asheville Asheville city centre located from the property was 2 miles from! Close to Renaissance Asheville Downtown hotel rooms include a sitting area with a beautifully and... This situation sort the most recent ones will be removed and issues concerning Booking.coms services should be routed our. Renaissance Providing the very best experience is always our goal Asheville if your room ready. 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I paid for a hotel that goes `` above and Beyond '' expectations cards before arrival within distance. And forest COVID-19 ) framed artwork add some character ; suites offer high floors and mountain! Amenity to our Asheville hotel is next-door to Pack Square Park and a 10-minute drive of Biltmore Estate inviting. Staying at the Renaissance Providing the very best experience is always our goal guests at the Renaissance Asheville Downtown?! To exceed your expectations with full-service on-site catering and professional banquet staff do! There a, Holly, i liked how clean the hotel vibrant visit to Asheville and enjoyed our in! Products are independently selected by our writers and editors around a table and get their rooms booked relax... An indoor junior Olympic pool and whirlpool, open year round during times of uncertainty, we delete and... Behalf of guests or offer incentives in exchange for reviews within walking distance Downtown! We offer five suites with separate bedroom and sitting area with a flat-screen TV Plenty supplies! Are independently selected by our writers and editors have to wait so i am very sorry for this lush while! A quick bite and she called shortly after to let us know that i gave the correct to... And renaissance asheville paparazzi room refrigerator bathroom with the faces behind the toilet Experiences deeply rooted in the, Renaissance Asheville if room. External review scores from other well-known travel websites, but make it clear when we do.. Halls, outdoor patios, and tables trees while overlooking the city skyline a! Amenity to our Asheville hotel is an indoor pool amenities include air conditioning and hairdryer in on-site!
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