If you have a 2nd gen Nest Protect, youll see an option for Sound Check. 2. Using a heat gun or a hairdryer, slowly apply heat to the base. Reset and reboot haven't solved problem. The problem I think might have been caused by the GH Mini being left in a room without heating (UK winter) for a couple of months over Christmas causing a small amount of damp to accumulate inside the switch. Does anyone know what has changed? There are a lot of folks complaining about the same issue, wonder if it is a software or hardware issue? Certainly not perfect, but better than nothing. Recently I added 2 2nd gen and that's when things went crazy. Were looking into possible solutions. Ensure that you're connected to a network with sufficient signal strength to the router. I suggest that you follow the main thread for updates because this thread will be locked automatically once merged in the main one. We're having the same issue with our GH mini. I have 2 minis, and its the youngest that is misbehaving (bought a year apart). If it is, try turning the smart device completely off, then pair it again with Google Home. Click and open the Setting icon from the top right half. Even when toggling the mic switch and performing two factory resets. If you have a new Nest device, you have to link third-party services like Spotify before they will play. Connect the Google Home Mini back to power and test if the procedure worked. Connect the Google Home Mini to your smartphone or tablet running Android or iOS, and pair the device with the Google Home app. 5. Here are some details about how each Nest product helps Home/Away Assist: Get an answer from an expert on the Google Home Help Forum. I am also having this issue. Open the Google Home app. Press J to jump to the feed. As crucial as it gets, updates ensure adequate protection against latent bugs, stale files, and other glitches that could possibly harm your device. Scroll to the bottom. This is also one of the recommended methods by Google technicians in order to fix the Google Home Mini mic-off issue. This will show a list of all the people with shared control of your Nest home. Connect the ribbon cable back to the speaker. Routines work on phones, tablets, and smart devices like Google Home or Nest. Additionally, verify that the Google account is able to answer questions regarding calendars, flights, and. 02-23-2022 Want to know more about us? 03:01 PM - edited Check to make sure the volume is turned up. Unfortunately, you can't manually update the firmware on a Google Nest device since they automatically do it themselves from time to time. Also, check and ensure a snug fit at the power port. I'll merge this to the similar trending issue on this thread in the Community., I suggest that you follow that thread for updates because this one will be locked now. Turn up the Volume. Other common issues that may arise in your system due to malicious bugs and errors are screen glitches, unresponsiveness to your commands, being stuck on the G logo upon startup, etc. 11:51 AM Sorry that I only had a cursory look and did not see an open thread on that (except some old threads). Check to see if location services are enabled for the Home app on your device. Carefully reattach the motherboard back to the base of the Google Home Mini using the 3 T6 screws. With the use of routine features, Google Home or Nest users can set a timer on when the sleep sounds can turn off automatically. 4. Just here to add to the very long list of people with the same issue being ignored by Google support. I have 5 set up and only 1 is experiencing this and of course is the one in my bedroom . Wait till all the indicator lights on these disconnected devices turn off. Google devs come out with potent fixes frequently through firmware updates and patches after scouring through forums and analyzing user claims of erroneous activities. To perform a factory reset of your Google Nest Mini 2nd Gen, simply follow the following steps: On the Google Nest Mini body, locate the mic switch and turn it off. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. This might take a while. It helps users in automating multiple actions with the use of a single command. This same issue is happening on all of my Google Nest devices. Nest Secure works with Home/Away Assist in a few ways. This is a known problem with not just Googles proprietary service but also with streaming platforms such as Spotify. Google Nest Mini is the successor to the Google Home Mini and offers much better sound quality at a similar cost and device footprint. Does your device still power on and work besides this issue? This has been quite an annoying issue as Nest owners wake up to their devices still playing the sounds and they have to manually switch it off every day. When I ask my Google Home device to start playing music from my Spotify playlist I expect it to keep playing the music till I . If the app continues to freeze, delete it and then download it again from your app store. 0 Kudos. Is there any chance of noise interference? Try unplugging the Home, waiting for a minute, and plugging it back in. Next, go to the "Display" option. The only downside is the mic will be permanently on. This worked for me. We're truly sorry for the inconvenience. This thread is archived Open the Google Home app . Try moving your Nest device to another location. But the microphone records voice information only when the hot words 'Ok Google' or 'Hey Google' are triggered. Millionth time for this. A few users on Google forums who faced the issue with their Google Home Mini screaming out the mic off when the mic switch is clearly on, got their issues fixed with a factory reset. To check whether your device is up to date or not, follow these steps on the Google Home app. If none of the above works, factory reset your Nest Hub. You can also turn off phone location in your phones main settings menu, but this will not only affect the accuracy of Home/Away Assist, it may change how other apps on your phone work, too. Why is it only happening in the middle of the night?! Crooks, kinks, and bends on cables can hinder the supply of power to your device. Here, you'll see the current system firmware. Thank you for your message. Same here this is really frustrating! 3. Which Google device is this post in regard to? Check that you have updated the Google Home app on your device. 12-15-2022 Here are the steps to reset your Hub remotely from the Google Home app. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. We're happy to confirm that we've rolled out a fix for this behavior. 4. You can also switch security levels whenever you manually switch between Home and Away modes. 1. YOU merge them so there is only 1. Tonight it sounded like Max Headroom. I set up my own routine to make sure it plays for X hours. Carefully solder the two hot connection strips together using a solder gun and some solder. If it doesn't work out, then consider investing in a newer generation Google Nest Mini as they are available for great prices in the market. After doing that I ask Google Assistant to set a sleep timer for 8 hours. After this, reconnect the device and wait for the restart. Restart your modem, router, and point (s): Disconnect the power on all the network devices, including the modem and the Google Nest device. Everyone else will have to change these settings on their own phone in the Nest app. You can turn Auto-Lock on for Home, Away, or both. This issue is probably a result of a places level of network connectivity. It is still showing as playing on my phone, but no sound is coming from the speaker or my phone. I just want a home control system that works!!!! , I am having the same problem.stop aying in x minutes worked fine until a few days ago. If you find that the internet is working correctly on other devices, we suggest trying to reboot the Home device itself. I did tell that speaker last week to set a timer and the one in the bedroom set instead. regret going with Google in the first place, feels like a lot of wasted money, as customer support is atrocious. Thanks for reaching out. Select the Factory Reset option and confirm your selection. Now, tap the gear icon in the top-right corner to open the Settings. Connect the leads of the multimeter to the port and check the outcomes. How your camera works with Home/Away Assist. Hey! Home/Away Assist uses data from your Nest products sensors and your phones Wi-Fi and cellular location data to know when someone is home. If . Some of the announcements come immediately after one another. (reboot, reset) If so, what have you tried so far. To remove the ribbon cable from the base panel, lift the black tab at the base panel end using tweezers. 01:25 PM. . I'm having the same issue, the mic is off and then says mic is on then it goes constantly mic is off, it's very frustrating, did anyone find a solution to fix it? Same here. 02-23-2022 If you don't want to mess with the app, just. Unfortunately the device never can find the sleep sound I am asking it to play, even when using the prompts you suggest, so I always have to cast it then set a sleep timer. The default phrase OK, Google prompts the Home and other Google devices to listen. A few things I'd like to verify: Let's go ahead and check thislink and try the commands to see if it works. At the top-right, select Settings and then Recognition and sharing. I have had this issue and contacted support after the issue persisted after a factory reset.The following procedure they provided seems to have fixed it so far for me : 1 - Unplug power from device for 10 seconds, 2 - plug back in and wait for the 4 LEDs light up on top. Now it should respond to your voice commands. Alternatively, you could also restart the Home/Nest device through the Google Home app. You can turn up the volume at any time by saying, OK, Google, turn it up. Some Home and Nest devices also have onboard controls you can use to change the volume (and which may have been accidentally used to lower it). Open the Google Home app. Hopefully the Google Home and Google Assistant teams can get a fix out soon. then you can leave the music on and it will then turn off when the activation time is reached. On my "set a sleep timer for 15 minutes" it replies "Nest will stop playing in 15min" and eventually nothing happens and music keeps playing (((, but it used to be working like a charm. What this step essentially does is remove the microphone switch from the Google Home Mini, by disabling the switch from the inside. Under Select your. A new, major Google Home design overhaul is coming soon to the delight of users everywhere. 1. These tips should be able to work with Nest models also. If it can be streamed, voice-activated, made better with an app, or beaten by mashing buttons, Tyler's into it. Remind Me notifications use Home/Away Assist to remind you to set the alarm when you leave and disarm when you get home. Its certainly annoying to start commanding a phone instead of the Home device, or both at the same time. If the speaker is on, but it still doesnt seem to be responding, check the physical placement of the device. First, connect both your devices (smart device and the Nest/Home) to the same network. Neither have we. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting. Select the Google Home device you want to restart. Phone location can make Home/Away Assist more accurate, but it can be disabled if you want. Tap the switch to enable or disable phone location for Home/Away Assist. One advanced method of countering this mic-off issue is to simply remove the mic switch from the Google Home Mini device completely. Let it sit idle for a full minute powered on. 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Then, press and hold the volume button or the power button for a few seconds, say 5-10 secs. Rusty cable ends are yet another sign for cable replacement. I've spent months, occasionally coming back to my nest mini trying to solve why it shuts off abruptly. They were very helpful but unable to resolve the problem. These glitches, if gone unnoticed, will cause problems on your device. EDITOpened a new Gmail account, reinstalled speakersALL IS GOOD! If the device is on Fuchsia, check for system firmware version: 'X.XXXXXXXX.X.XXXXXXX'. Using a pry tool, guitar pick, or anything to pry the base, remove the bottom rubber cover. "The mic, the, the, the mic is on, the mic, the mic, the mic is on. Tap the settings/gear icon at the top right. To learn how Home/Away Assist uses presence sensing to adjust your devices, go to our How your home automatically switches to Home or Away article. Head here. Unplug the Google Home Mini from the wall and detach its cable. We have been made aware of reported issues with the Sleep Timer. To forget your Home Mini's Wi-Fi, follow these steps: Step 1: Open the Google Home app on your phone while Home Mini is plugged in. Tap the switch to expand the menu. Now it's doing it throughout the night, yesterday it started during the day too. Look for a circle etched into the base. I bought it and set it up originally on 11/25/2022. Then, click on the More icon(three vertical dots). I've factory reset. (Example: Send Google Home device usage and crash reports to Google.). Tap on the More option (3 dot icon). Scroll to the bottom and select Personal info under Google. For products managed in the Home app, you can find instructions in Change Home & Away Routines settings. Open the home tab by tapping the icon of a home on the bottom left corner of the app. If you've got a Nest camera and have been dying to give it a go as part of Google's new web preview, it's time. I found that using the white noise sleep sound for X number of hours works just fine, so I am doing that instead. Do not remove it entirely as there is a ribbon cable attached to the base panel. I show you how to fix a Google Nest Mini 2nd gen that is frozen, unresponsive or just not working properly. Any idea? Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting. The room will be absolutely quiet and it will inform me of these things, so nobody is talking . Matter the interoperability protocol that will bring smart devices from different brands under a single umbrella of control is less than a month away from its official launch. Im not set up for soldering and it really shouldnt be necessary. This is what will decide when the screen turns off. I bought a Google nest mini on 11/23/2022 specifically to use at night for sleep sounds. Open the Google Home app on your phone. A factory reset will clear out all user data from its storage drives, including all user data, and along with it any non-temporary bugs that clung to the system. 12-07-2022 Try voice trigger to see if the Google Home has a connection to Wi-Fi after a minute or so. Not sure if this has been covered yet, but my google home mini shuts down completely when I play music and it seems like there is a decent amount of residual heat coming off it when it shuts down.. any clue on how to fix this or the steps to getting a replacement? Answered! That being said, this is still not a one-stop solution, but a solution nonetheless. Tap the switch near the top of the menu to enable or disable this option. Many have been unhappy with the Google Home app's UI for quite some time as its streamlined approach to providing information seemingly took some agency away from smart home device owners. It will help you to get rid of the temporary settings and configurations, therefore, eliminating the bud that might be causing the problem. Wed be happy to look into this for you. It started a couple of weeks ago, just here and there randomly saying "the mic's back on", "the mic's off". Thanks for the details you provided. Look for a circle etched into the base. 12:52 PM. I have completed resets and everything and it still says its muted even though the mike is actually on, Same issue. Reproduce the issue (Try setting a sleep timer). I haven't tried it yet but I see no reason why it won't work. encountering the same issue as everyone else here on my google home mini, model HOA. Go to the top right of the screen and tap the More menu and then Reboot. 5. Im here to plus one on the mic on off stuff, Its a google home mini and ive never used the mic switch in 3 years. That was over 2 weeks ago and I've heard nothing. Check the step below. You can try these troubleshooting steps if your Google Home Mini mic is not working. I issue the command to play X fit Y minutes and Google verbally confirms that it will do exactly this. Note that, You will need to disassemble your speaker (not a scary thing though quite easy) and thus might ruin your warranty. I've also looked through the FAQ and not found anything. Thank you for calling and a work around. Tap the hamburger button in the top left of the app. I've seen a couple references to to this issue but they are old (a couple years in most cases) and I've ruled out their suggestions. After following the steps on the link, my GH has been acting as expected. This can potentially render your Google Home Mini useless if not performed carefully. Select the device card to share feedback about. It may also require a reboot to kick it into gear. After making sure the Home is updated, your best bet is to reboot the device and see if music plays as it should. It did take a little working the switch to find the sweet spot. "Play music, artist, genre or playlist for